Znuny 6.1

Foi lançado alguns dias atrás o Znuny 6.2.1

Lista de melhorias

Muitos recursos novos a lista completa esta abaixo.

https://www.znuny.org/en/roadmap

Improved process management

• Ticket state change incl. pending time
• A lot of new availble actions
  1. Set pending time from a dynamic field
  2. Set an empty value for a dynamic field
  3. Increment a given integer value for a dynamic field
  4. Set a watcher for a ticket
  5. Create and send articles
  6. Create appointments
  7. Add links to other objects
  8. Change deployment state of a CI
• Enhanced operands for transition actions
• Define where your process should jump to next
• Send a notification, even if there is no first article
• Change current process within the ticket

Ticket attribute relations

Create a releation between ticket attributes and other fields. So more complex scenarios can be created.

Read-only dynamic fields for processes

Create read-only dynamic fields to be shown to the user.

Na prática essa versão é a segunda com novos recursos, e trouxe muitas melhorias para a parte de processos e campos dinâmicos.