Desenvolveram uma aplicação mais completa para o iPad.
Features.
Features:
* Built for Performance (the app tries to minimize and parallelize queries to the server to be fast)
* Universal App – iPad and iPhone
* Customizable – Select Queue Groups you want to see
* Autorefresh
* Ticket Search (Requires patched iPhone Handle)
* Attachment Support – Reading of Attachments on tickets (Requires patched iPhone Handle)
* Create Tickets, Close Tickets, Move to other Queue, Reply with email to Ticket, Add Notes/Articles to TicketsThis app requires to have the OTRS iPhone Handle extension installed.
Precisa instalar o Plugin iOTRS ele é um iPhoneHandle mais completo.
Dicas de ITSM com OTOBO e Znuny 